Find the right card for each customer — and the opportunity across your portfolio.

A customer may qualify for several cards, but the strongest fit depends on eligibility, spending behaviour, fees, reward mechanics and what that customer values. SoyakaAI applies the same analysis across an institution's customer base to reveal cross-sell, retention and product opportunities.

Illustrative scenario
01 · Portfolio opportunity

Illustrative customer portfolio

10,000 customers
Customer portfolio by primary card need
Primary card needCustomersNo card, or different need
Everyday value4,1001,900
Cashback3,2001,400
Low annual fee1,800900
Travel900300
02 · One customer match

Cashback is the priority

IncomeSAR 18,000/moCard spendSAR 6,000/mo

Option A

Annual fee
Free
Cashback
2.4%
Simplified value / year
SAR 1,728

Your card

Your proposition
Annual fee
Free
Cashback
2.2%
Simplified value / year
SAR 1,584

Option B

Annual fee
SAR 100
Cashback
1.8%
Simplified value / year
SAR 1,196
Your cardSecond of three eligible options

Wins on: eligibility at this income and no annual fee.

Loses on: 0.2 points of cashback—about SAR 144 a year at this customer's stated spend.

Illustrative customer portfolio and customer using synthetic figures and generic labels. The annual figure is a simplified illustrative value—a flat cashback rate on stated spend, less the annual fee. Real value also depends on reward categories, earning caps, redemption rules and qualifying conditions. Eligibility rules, product terms and the final offer remain with the institution.

What this helps you do

01

Uncover opportunities in the customer base you already have.

See customers by their primary card need, including those who hold no card or one designed for a different need. Where policy allows, a card can sit alongside an existing lending relationship.

02

Match an individual customer to the strongest eligible fit.

For one customer and one stated priority, see the options they qualify for—ranked on criteria your team can inspect.

03

Understand where your card proposition wins or needs refinement.

See your own card against the alternatives and the feature carrying it or costing it—the same analysis that shapes a proposition before launch.

How it works

01

Group the customer base by its primary card need

Cashback, travel, low fee and everyday value—the priorities customers choose between, applied to the customers you already hold.

02

Match each customer to the cards they qualify for

Eligibility first, then a transparent comparison against that customer’s priority, spending pattern, fees, reward rules and benefit conditions.

03

Place your own card in that ranking

See where it sits, which customers it fits best and what strengthens or weakens it against the alternatives available to them.

Start with what you already have

Work can begin as consultancy, a portfolio analysis or a batch assessment, and connect to your systems later where that adds value. The same work supports a new card programme—segmentation, proposition design, eligibility rules and launch planning—before there is a portfolio to analyse.

Questions institutions ask

Is this only for brokerages and marketplaces?

No. A brokerage can compare across issuers; an existing issuer can apply the same analysis to its own customer base and proposition. A new entrant can use it for segmentation, product design and launch planning.

How do you determine which card is the strongest fit?

Eligibility comes first—only cards the customer qualifies for enter the comparison. Those cards are then compared transparently against the customer’s stated priority, spending pattern, fees, reward rules and benefit conditions. The institution controls eligibility and the final offer.

Do we need a new platform or a full customer-data integration?

No. Consultancy can begin with no integration at all, and a portfolio assessment uses only the minimum agreed fields. Integration can follow later if it adds value.